Refund policy

Return & Refund Policy

Thank you for supporting Buttercup Botanicals! Every blend is crafted with care using high-quality botanicals to help you nourish your body and brighten your day. Because our products are food-grade and made in small batches, we’re unable to accept returns. But we’re here to make sure you’re happy with your order.

All Sales Are Final

Due to the nature of our products, we do not accept returns or exchanges. We do this to ensure the purity, safety, and freshness of each item. Please double-check your order before placing it to make sure you’ve selected the right blends and toppings.

Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong product, please email us at buttercupbotanicalco@gmail.com within 7 days of receiving your order. Include your order number and a photo of the issue, and we’ll make it right.

Lost Packages

Once your order has shipped, we are not responsible for lost or stolen packages. However, if you believe your package was lost in transit, please reach out—we’re happy to help you track it down or file a claim with the shipping carrier.

Questions?

We want you to feel good about what you’re putting in your body and supporting a small business. If you have any questions about your order or our policies, just email us at buttercupbotanicalco@gmail.com or DM us on Instagram @buttercup_botanicals.